Quality Control Circles are designed to increase employee involvement in problem solving.

Quality Control Circles are designed to increase employee involvement in problem solving.

• A. Increase costs by downsizing
• B. Replace management with automated systems
• C. Focus on product design only
• D. They aim to increase worker involvement and responsibility

Answer: (D)

Quality Control Circles emphasize engaging workers in solving problems that affect quality and performance. Small groups of employees meet regularly to identify, analyze, and implement improvements, sharing responsibility for the outcomes. This participative approach is what leads to real empowerment and ownership of solutions. That makes the option describing increased worker involvement and responsibility the best fit. The other statements don’t align with the purpose of QC circles: downsizing would raise costs and reduce staff, automation replaces human problem-solving rather than involving it, and focusing only on product design misses the broader process and quality improvement scope.

Quality Control Circles emphasize engaging workers in solving problems that affect quality and performance. Small groups of employees meet regularly to identify, analyze, and implement improvements, sharing responsibility for the outcomes. This participative approach is what leads to real empowerment and ownership of solutions.

That makes the option describing increased worker involvement and responsibility the best fit. The other statements don’t align with the purpose of QC circles: downsizing would raise costs and reduce staff, automation replaces human problem-solving rather than involving it, and focusing only on product design misses the broader process and quality improvement scope.